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Can I customize the ads that appear on my site?

Yes, depending on the product, you can choose from various formats like standard IAB or more custom options to match your site's layout and style.

Does the advertising content affect the loading speed of my website?

No, our ads load asynchronously, meaning they won't slow down your website and will maintain a smooth user experience.

How do I log in to the suite lite?

After you sign up, we quickly verify your account and send you a login link along with instructions to get you started smoothly.

How does your platform ensure ad quality and relevance?

We update our database daily and maintain close relationships with brands to ensure you always get the most relevant and high-quality offers for your audience.

How do I integrate your solution with my website?

Integration depends on the solution you choose, but we ensure all setups are straightforward and free to implement. For detailed guidance, refer to the product-specific FAQs available on each product page.

Is there a contract or minimum term to use your platform?

No, you can start and stop using our products at any time, with no long-term commitments required.

How do I track my earnings?

All your earnings are tracked through our advanced suite, making it easy to view all campaigns and conversions in one place without needing to log into multiple networks.

What kind of revenue can I expect from your platform?

We offer competitive conditions, working on a CPO basis with high-confirmation advertisers to ensure attractive commissions.

When and how are payments made?

Payments are processed monthly, as long as you’ve reached the minimum threshold of 50 euros. Depending on your location and preference, payments are made via SEPA, SWIFT, or PayPal by the 10th of each month.

Are there any fees associated with using your platform?

We operate on a revenue share model where publishers retain 70% of the confirmed commission, while we take 30% for technical and support services.

What is the minimum amount required to receive a payout?

Minimum payout is €50; earnings below this roll over to the next cycle.

When can I expect to receive my payout?

Payouts are processed monthly, with invoices generated at the start of the month. Selected publishers get mid-month payouts.

What payment methods are available?

SEPA (EEA) or SWIFT (third countries) bank transfers and PayPal are supported.

How can I update my payment details?

Simply contact your Account Manager or email us at publisher@advanced-store.com to update your payment information.

How can I confirm my transactions and payouts?

Transactions are stored in the cloud and accessible for months.

Why can’t private individuals receive payouts?

Only businesses are eligible; self-employed individuals need a valid tax number.

What happens if my payment details have changed?

Update details before the 1st of the month to avoid delays.

I am a key publisher and require mid-month payouts. How is this handled?

Mid-month payouts are prioritized, and changes must be communicated promptly.

Are there any restrictions for USD payments?

Additional documentation and a test transfer are required for USD payouts.

How long does it take for payouts after the credit note is generated?

Processing typically takes 3-5 days after credit note generation.

My invoice is in German, but I need it in English. Can this be changed?

Invoices are only available in German for tax compliance, but most tax offices accept this.

I’m a small business. How does the €22,000 threshold impact my payouts?

Payments are withheld if earnings exceed €22,000 until clarified; VAT may apply.

How are commission thresholds monitored?

Random checks are conducted, but publishers must notify if they exceed the threshold.

I noticed an error in my invoice. Can it be fixed?

Changes are possible only if invoices haven’t been transferred to DATEV; corrections require manual processing.

How are errors in my payout prevented?

Multi-step reviews by multiple team members ensure accuracy; publishers must communicate changes early.

What should I do if I encounter delays in my payout?

Check if payment details are accurate; delays might also be due to processing times (3-5 days).

Where can I find payment details?

All payment details and invoices are accessible within the advanced suite, and you can track your earnings and transactions easily.

How do you ensure data privacy for my users?
Do you comply with GDPR and other privacy regulations?
What should I do if I encounter technical issues?

Visit our help page or browse the guides in Suite Lite. If you still need assistance, reach out to our customer support team for personalized help.

Do you offer training or tutorials for using the platform?

Yes, we provide both video and PDF guides to help you get the most out of our platform.

How can I reach your customer support team?

You can email us at publisher@ad4mat.com for any inquiries.

How do I report issues or bugs?

You can email us at publisher@ad4mat.com for any inquiries.

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